Privacy Policy

Privacy Policy – Seréna

1. Personal Data

When shopping with us, we collect only the data necessary to fulfil your order, such as name, address, and email.

2. Use of Cookies

Our website uses cookies to ensure a smooth shopping experience and to track site performance. By using our site, you consent to our use of cookies.

3. Email Marketing & Retargeting

We use tools like Klaviyo and Meta Ads (Facebook/Instagram) to send updates, promotional content, and personalised product recommendations. You can opt out of marketing communications at any time.

4. Analytics

We use Shopify and Google Analytics to understand how visitors interact with our site and improve performance.

5. Data Protection

Your data will never be sold to third parties. We take appropriate technical and organisational measures to secure your information.

Disclaimer

  • Seréna skincare products are formulated with care, but results may vary per individual.

  • By purchasing our products, you acknowledge that you are 18 years or older.

  • We recommend performing a patch test before full application. Seréna is not liable for any allergic reactions or skin sensitivities.

  • Always read product labels carefully before use.